Sercotel Gran Hotel Conde Duque Madrid, Madrid

My stay at the hotel was quite comfortable and enjoyable. The rooms were quiet, comfortable, clean, but a bit lacking in basic essentials near the bed. The service was excellent, with very personal attention to details and a friendly staff. The location was ideal, close to the city center and yet in a quiet residential area with great amenities nearby. The dining experience had its ups and downs, with good quality but a bit lacking in variety. Overall, a good value for the money.

I had a lovely stay at the hotel. The location is superb, being right next to the San Bernardo metro station, making it very convenient to explore the city. The service was exceptional with the staff going above and beyond to ensure my comfort. The dining experience was good overall, although I wished there were more options for vegetarians. The rooms were comfortable and well-equipped, providing a relaxing retreat after a day of sightseeing.

My stay at the hotel was a mix of comfort and inconvenience. The beautifully decorated and comfortable rooms were tainted by the smell of cigarettes in a designated non-smoking room and the noisy neighbors from a teenage group staying on the same floor. The interior patio view made the room feel a bit claustrophobic, but it was still cozy.

The hotel is situated in a quiet residential area, with great shops, bars, and restaurants nearby, offering a calm stay while being close to the bustling Malasana district. The rooms are clean and well-equipped, although noise from neighboring rooms can be disruptive at times, especially when student groups are present. The service is extremely friendly and personal, with staff going above and beyond to attend to guests' needs. The dining experience, while of good quality, could benefit from more variety and better coffee. The location is convenient, at the heart of Madrid with easy access to interesting spots and public transportation. The hotel lacks some control over water heat, but overall, it provides a comfortable stay at a competitive price.

The hotel rooms are well-equipped, spacious, and cozy with a minor issue of being a bit dark, but it didn't bother me much as I was out exploring most of the time. The service stood out for being friendly and accommodating, especially the receptionist from Argentina. The location was quiet yet convenient, offering easy access to local amenities and attractions. The dining experience was somewhat repetitive, but the variety was decent. Overall, a comfortable stay with great service and a peaceful atmosphere.

The hotel has clean and nicely appointed rooms but can feel a bit claustrophobic due to interior patio views. Despite being noisy, the rooms are well-maintained with good furniture. The service is a mix of very helpful and friendly staff with slow and less friendly moments. The location is convenient for the City center with a quiet and attractive setting. The dining experience varies, with some finding it expensive while others praise the choices available. Overall, a mixed but decent stay.

My stay at the hotel had its ups and downs. The rooms were clean and well-equipped, but the noise from neighboring rooms, mix-ups with assigned beds, and dark ambiance were major drawbacks. On the bright side, the service was exceptional and the location offered a great mix of tranquility and proximity to key areas. The dining experience had its highs and lows, and overall, the facilities left a positive impression.